error with comments number function ?

Homepage Community Forums SquareOne Theme Support error with comments number function ?

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  • #11942
    elenabrz
    Customer

      Hola Wes
      When you click on the comment tag (such as Leave a Comment) it doesn’t take you to the comments section.

      #11957
      Wes
      Moderator

        Not sure why that’s happening. I just tried it on the demo, as well as a local install and they both work fine. I’ve never heard of that happening.

        You may want to check your Comment settings on the Discussion page (under Settings) in your WP admin.

        #11983
        elenabrz
        Customer

          I’ve checked, but nothing weird on comment settings page, the same settings of live site.
          I checked yesterday and I couldn’t see any comment number function at all on your demo. Now I see it, and on your demo works…do I have to update any file on my side?

          #11985
          Wes
          Moderator

            Yeah I usually have the comments disabled on the demos (since they attract spam) but I enabled them earlier just to test everything. I didn’t make any updates or anything, so you should have the exact same files as the demo.

            #11997
            elenabrz
            Customer

              Hi Wes, delving deeper into this…I’ve realized that it only happens when there’s 1 comment. When there are none or more than 1 comment, the entry comments link works. I tried disabling plugins in case of some odd conflict, but it didn’t change. So could you please be so kind to add one comment to one of your demo posts and let me know if the same thing happens on your side?

              #12016
              Wes
              Moderator

                It’s still working when I test it. Click the link with one comment – http://demo.appfinite.net/squareone/layouts/cs/ …..Make sure and click the post with 1 comment titled – http://demo.appfinite.net/squareone/2013/05/01/image-aligned-left/ ….and here is the link directly to the 1 comment – http://demo.appfinite.net/squareone/2013/05/01/image-aligned-left/#comments

                #12027
                elenabrz
                Customer
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