Can't access Epik demo site

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  • #6647
    pepacobos
    Customer

      I am trying to access Epik demo site and I can’t. I have tried with Safari, Chrome and Firefox. The URL is http://demo.appfinite.com/epik/ Are there any known issues with the site? Thanks!!!

      #6652
      mitchellm
      Customer

        I suppose it could have been down earlier. At any rate working perfectly fine, and quickly, as of now.

        #6657
        Wes
        Moderator

          @pepacobos You’re probably one of the few that are unable to access the demo site when we updated the old servers back in April. If you’re interested, take a look at the last comment made here – http://www.studiopress.com/releases/epik-theme.htm#comment-85195 ….Long story short, we were using Hostgator and decided to upgrade the service to a more premium package to handle all of the traffic we were getting. Once we did this I’m guessing some users were unable to access the new server because their ISPs were still pointing to the old servers. I contacted HG them almost 10 times on the issue and no one was able to figure out what the problem was, they kept saying everything was working fine. Some people that couldn’t access it used a proxy, or went to a coffee shop, or anywhere separate from their ISP and were able to access it successfully. Of course this isn’t good enough, and it’s definitely not a solution.

          The Solution – I switched to Synthesis hosting for the main site – appfinite.com. That’s probably the reason you’re able to access it with no problem. Pretty soon I will move all of the theme demos off of the Hostgator servers and on to a completely separate server. So you should be able to see it very soon. I will try and at least have the Epik theme switched over today, and I’ll make sure and give you an update on this thread.

          Sorry for the inconvenience, this should be fixed soon.

          #6658
          pepacobos
          Customer

            Thanks Wes!!! It was driving me crazy. I asked friends and almost all of them can view the site without any problem. I clear cache, cookies,… with no luck at all. I have to totally disable my router firewall in order to view it. Please tell me when it’s in Synthesis so I can try again…

            #6669
            Wes
            Moderator

              Here is where the new server is for Epik – http://demo.appfinite.net/epik/

              This is on a separate server with mediatemple hosting. I’ll be transferring all of the other theme demos soon.

              Let me know if everything shows up ok on your end.

              #6674
              pepacobos
              Customer

                Yes!!! Now it’s working perfectly well for me!! Thanks again Wes…

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