Reply To: Logo Pixelation

No there’s nothing within the theme that would prevent that from showing. I’ve seen a couple users who run into that same issue of not being able to access the editor in the past, but I still don’t know why.

Most users are able to access it with no problem, and I’m also able to make edits with the WP editor so I know it can’t be the Child Theme. If I had to guess, I think it may have to do with Hosting companies and their “One Click” install process. Is this how you setup your WP install? Or did you manually install it through FTP?

I personally install everything manually through FTP, so maybe that’s why it hasn’t happened to me. I have used a Once Click install in the past, but was still able to access the editor. This may have nothing to do with it, but that’s the only thing I can think of.

The only other thing is making sure you have full Admin Abilities. I assume you already do, but it would be best to make sure.