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December 22, 2020 at 4:04 pm
#24054

Customer
Hi,
This is about my Order #23469 placed on November 25, 2019.
It says that it’s still processing and I cannot download the Oasis theme but I can download the other theme that came in that same order.
Order status should be complete and I should be able to download the Oasis theme. Why am I not able to?