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March 16, 2022 at 9:46 am
#25033

Moderator
Ah, I figured it out. Same issue as above – https://appfinite.com/topic/epik-theme-update-2/#post-24964
Your account was originally setup in 2014 so the system wasn’t giving you access to the latest download/update since it’s been more than a year. (We added annual updates/support a long time ago)
It should be added to your account now.