Reply To: Can't access Epik demo site

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#6657
Wes
Moderator

    @pepacobos You’re probably one of the few that are unable to access the demo site when we updated the old servers back in April. If you’re interested, take a look at the last comment made here – http://www.studiopress.com/releases/epik-theme.htm#comment-85195 ….Long story short, we were using Hostgator and decided to upgrade the service to a more premium package to handle all of the traffic we were getting. Once we did this I’m guessing some users were unable to access the new server because their ISPs were still pointing to the old servers. I contacted HG them almost 10 times on the issue and no one was able to figure out what the problem was, they kept saying everything was working fine. Some people that couldn’t access it used a proxy, or went to a coffee shop, or anywhere separate from their ISP and were able to access it successfully. Of course this isn’t good enough, and it’s definitely not a solution.

    The Solution – I switched to Synthesis hosting for the main site – appfinite.com. That’s probably the reason you’re able to access it with no problem. Pretty soon I will move all of the theme demos off of the Hostgator servers and on to a completely separate server. So you should be able to see it very soon. I will try and at least have the Epik theme switched over today, and I’ll make sure and give you an update on this thread.

    Sorry for the inconvenience, this should be fixed soon.