You’ll need to contact the plugin author/developer for this. The forums are here to assist if you have any theme related issues (issues that are caused by the theme itself). All external issues caused by plugins, or any external sources should be handled by the developers of those plugins.
Please take a look at the Forum Rules (if you haven’t already) – https://appfinite.com/topic/forum-rules/
I create awesome sites for awesome people! Contact me if interested – email@example.com