Admin panel-Genesis settings tab gone walkabout!?

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  • March 19, 2013 at 3:26 pm #3249
    Sane
    Customer

      In the amin panel the Genesis settings tab is usually just above Legacy theme settings tab but for some reason it’s not there any more and I need to edit the settings for some head html. How do I find it?… where did it go?

      Sounds a bit strange I know but where did it go? The setup is fine etc just now cant find Genesis settings tab.

      Thanks for this and thanks for the answers on previous 4 questions.

      March 19, 2013 at 9:28 pm #3255
      Wes
      Moderator

        I’m not sure what you’re referring to exactly…..are you talking about your Genesis Theme Settings page – http://i.imgur.com/cSLldj1.png

        March 20, 2013 at 1:26 pm #3264
        Sane
        Customer

          Exactly…it was there a while back when I needed to drop some head code in but today when I wanted to go in it was not there!

          March 20, 2013 at 9:12 pm #3269
          Wes
          Moderator

            I’ve never had that happen……Are you running any plugins? If so, try temporarily deactivating them to see if that makes a difference, and if it does, then there is probably a conflict with Genesis and one of your plugins.

            Make sure you have Genesis installed properly, also make sure its updated (including WordPress as well).

            March 21, 2013 at 5:58 am #3282
            Sane
            Customer

              Yeah everything is updated. I was thinking that too re a plugin…thanks.

              March 21, 2013 at 3:13 pm #3290
              Wes
              Moderator

                So did you figure it out?

                April 5, 2013 at 1:02 pm #3572
                Sane
                Customer

                  Hi Wes, no I did not manage to find the culprit. Tried disabeling all post dissapearance plugins but no success. Really annoying too. Can’t think what else it might be, any ideas?

                   

                  Thanks, Dan.

                  April 5, 2013 at 9:15 pm #3588
                  Wes
                  Moderator

                    I have no idea, I’ve never had that happen. Can you create a temporary username and password so I can login and take a quick look?

                    April 8, 2013 at 12:26 pm #3649
                    Sane
                    Customer

                      ok will email you.

                       

                      April 8, 2013 at 12:36 pm #3650
                      Wes
                      Moderator

                        I got it, I just had to edit your comment so no one else tries to login. I’m getting ready to take a look soon. I just wanted to hurry up and edit the comment lol

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