Can't see Genesis SEO settings

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  • March 3, 2016 at 8:09 pm #17441
    Danna McCormick
    Customer

      URL: http://arborgreenlandscapes.com/
      Theme: Legacy

      This site was just launched yesterday. Yoast SEO has been installed by a previous developer. For a variety of reasons, I wanted to flip back over to Genesis SEO. Despite my best efforts listed below, I cannot get the Genesis > SEO settings to appear. The Genesis tech thinks its a plugin conflict, but I don’t think so. I’m just tossing this out to see if you have ever encountered this problem and if you were able to resolve it.

      Things I have tried:
      – deactivated, then deleted Yoast plugin
      – rename /plugins folder to turn off all plugins
      – reinstalled Genesis 2.2.6
      – activated the 2015 Theme, then reactivated Genesis Theme
      – went into phpMyAdmin… removed ALL lines in ALL tables that referenced Yoast

      Nothing will bring back my Genesis SEO Settings. I’m baffled.

      March 3, 2016 at 8:22 pm #17442
      Wes
      Moderator

        That’s the first time I’ve heard of that issue. I tried searching to see if others had this issue, but nothing came up.

        I just tested ( on this site) by deactivating the Yoast plugin, but the Genesis SEO settings showed up normally as they should, and everything seems to be working fine. I have no idea what’s going on with your site.

        On the page where the SEO settings are supposed to show, I did have to Open the “Tab” where they usually are….do you see a tab that’s unopened perhaps?

        Also, if you go to a Page Editor (for an example) click the “Screen Options” at the top of the screen and make sure the Theme SEO settings checkbox is checked to show – http://i.imgur.com/BPXwKMl.png

        Double check again that Yoast is deactivated before attempting the above steps and see if that works. If it doesn’t then I have no idea what it could be. I actually just started using Yoast a week ago so I’m still learning it at the moment.

        March 4, 2016 at 9:55 pm #17453
        Danna McCormick
        Customer

          Wes, thanks for your response.

          Funny… this took 3 emails to Studio Press to figure it out, and I’m almost embarrassed at the simple solution.

          Go to Users > Your Profile in your site’s dashboard and be sure the box is checked to “Enable SEO Settings submenu.”

          So now you know.

          March 4, 2016 at 10:43 pm #17454
          Wes
          Moderator

            Ah! Yep, just what I figured! The same thing happens to us all, even the “Experts” lol. Glad you got it working! Let me know if you need anything!

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