disqus plugin compatibility

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  • December 4, 2017 at 9:45 am #22142
    ste
    Customer

      Hey,

      is Disqus plugin compatibile with the Aspire theme?

      Because I have installed it in both of my sites and the sites didn’t show the comment. I try to disable some settings from disqus menu but didn’t work.

      My sites are:

      https://www.stefanocomizzoli.com
      https://www.businesselite.club

      Thanks in advance

      December 5, 2017 at 1:21 pm #22146
      Wes
      Moderator

        Yes it should work fine. Make sure you turn on your Comments by adjusting the Settings here – Settings > Discussion – https://www.stefanocomizzoli.com/wp-admin/options-discussion.php

        Let me know if that helps

        December 5, 2017 at 1:42 pm #22147
        ste
        Customer

          Yes, the comments are turned on. I checked on the editor of any articles and it’s turned on there too. I verified the settings of Disqus but it didn’t work.

          Even if I disable the plugin I still don’t see comments.

          This is the discussion tab:

          https://snag.gy/IpjzF2.jpg

          And this is the Disqus settings:

          https://snag.gy/AQKfqB.jpg

          Thanks in advance

          December 5, 2017 at 2:53 pm #22148
          Wes
          Moderator

            It should work with the Aspire Theme and pretty much every Genesis Child theme. The Child theme doesn’t have any code inside of it that would block or prevent this or any other 3rd Party plugins from working.

            Here’s a screenshot from when I tested it – https://i.imgur.com/EEOCX8N.png

            I’m not sure why it’s not working on your end. If you look at your settings and still can’t get it to work, then I would contact the developers of this plugin to see if they might know what the issue is.

            December 5, 2017 at 2:57 pm #22149
            Wes
            Moderator

              One more thing…

              Also check your Genesis Theme Settings Page and make sure the Comments are set to Enabled.

              December 5, 2017 at 3:21 pm #22150
              ste
              Customer

                Ok, now I’m feeling stupid ?

                I didn’t enable the coomments on the geensis theme settings.

                Thank you so much as always Wes.

                December 5, 2017 at 3:30 pm #22152
                Wes
                Moderator

                  No problem. Sometimes I forget about that extra setting as well 馃檪

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