Is the Legacy theme interfering with contact form plugins?

This topic has 3 replies, 2 voices, and was last updated 8 years, 9 months ago by Jason M.

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September 25, 2013 at 10:58 pm #7641

Focused.1
Customer

Thank you for any help in advance!
I can not get any contact forms to work. I have tried four or five different plugins and they all say that the form was submitted successfully and then I don’t receive an email.

Is this an issue with the theme?

I don’t have a form on the site right now because I don’t want to miss any contacts.

http://redlineautomotivegroup.com/

Thank you very much for any help!

September 25, 2013 at 11:48 pm #7642

Jason M
Customer

No this doesn’t have anything to with the theme, its most likely the plugin itself. There is nothing inside the theme that affects plugin functionality. You may want to check the admin email of WP, and then check your Spam just in case it’s going there. If that doesn’t work, contact the plugin developers since they are the only one’s who will know whats going on.

October 2, 2013 at 3:37 pm #7788

Focused.1
Customer

The plugin seems to be working fine. I have tried all that you suggested and more. The plugins work fine on a different site with the same theme but not on this site. I have form maker contact form on there right now. I can see that the form is being submitted in the submissions panel but it never comes to my email provider. Any suggestions? Thanks

October 2, 2013 at 10:23 pm #7799

Jason M
Customer

It’s not a theme issue so I’m not sure what to suggest. If I were you, I would contact the plugin developers so they can help you figure out whats going on. They will be able to help much better than any of us can since it’s their plugin.
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