Issue with logo not displaying on iMac only

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  • July 22, 2016 at 8:02 am #18804
    Mark Scott
    Customer

      Hi

      I’ve been working on a website which we just launched. http://www.framegroup.com.au/

      We tested on various PCs, Macbooks, tablets and phones, using various browsers.

      Because the site has been in a development environment, tonight is the first time I’ve been able to see it using my iMac at home. It’s a late 2009 iMac running 10.11.5.

      Regardless of browser, the logo on the site is not displaying. It should be top-left in the header (although the hyperlink is there.)

      I assume this is an issue with the media queries for the higher screen resolution, but I can’t work out what’s wrong. While in testing, we did have a problem with the logo always being centred when we used Macbooks. Additional media queries resolved this.

      (In Firefox and Chrome I can see there is an issue with something still pointing to the development site, but the logo is displaying in both browsers on my PC, so that appears to be unrelated.)

      Is anyone able to help?

      July 22, 2016 at 8:57 am #18805
      Mark Scott
      Customer

        Well, it turns out the loading error was connected to the logo not being displayed.

        Inspecting the page source, I saw that the logo was pointing to a location on the development site.

        I just reloaded the logo in the header and all was well.

        I suspect the reason it was only an issue on my iMac and not my PC, iPad and iPhone is because I had used all those devices during testing and the image was in the cache.

        This issue can be closed.

        July 22, 2016 at 10:38 am #18806
        GeoUser
        Customer

          That’s a grest-looking web site there.

          Christian

          July 22, 2016 at 6:25 pm #18816
          Mark Scott
          Customer

            Thanks for the feedback, Christian.

            That’s what happens when you’re fortunate enough to work with a graphic designer.

            I plan on listing the site in the showcase, once I fix a couple of other issues I’ve noticed.

            July 22, 2016 at 8:37 pm #18818
            Wes
            Moderator

              I agree with @Geouser, that is a great looking site!

              July 24, 2016 at 1:48 am #18836
              Mark Scott
              Customer

                @Wes, I always appreciate your feedback.

                Ally was the perfect starting point for the site. Thanks for creating such a versatile theme.

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