Posting this here in case anyone else needs this.
To fix this, make sure the Theme name in the functions.php is exactly the same as the theme name inside the style.css.
For example: in functions.php make sure the name in this section –
//* Child theme (do not remove)
define( 'CHILD_THEME_NAME', 'Aspire Pro' )
….matches the theme name in style.css –
/*
Theme Name: Aspire Pro
Theme URI: https://appfinite.com/shop/aspire/
The theme name can be whatever you want, just make sure they match. I had Aspire
in the functions file, and Aspire Theme
in the style.css of a couple themes. They’re supposed to be the same. (I’m using the Aspire theme as an example)
I will go through and make sure they match up in all of my themes and release the update today.