limping site, reinstall theme?

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  • September 25, 2014 at 2:37 am #14023
    tjd
    Customer

      Hi Wes,

      Been having difficulty with my site’s functioning for 2-weeks today. 2 dozen emails to my Host Support achieved little until I was finally contacted by phone from Montreal. 2nd call today revealed the results of some tests they did on my site. I’ve included a link for you to see the results.

      Support person, nice guy, said the site well defended against attacks, but they felt there might be an issue with my Theme, which I’ve never had issues with. Suggested I might want to reload it. I really don’t want to reload it, concerned that I’ll lose all my changes. They thought I should begin getting the few issues resolved by contacting my theme designer 1st…so here I am.

      Please look it over and if you spot any obvious issues please bring them to my attention. And too, can I reload Legacy…should I? I was doing nothing different when this began, but the last thing I was working on was the Genesis eNews Widget CSS…adding a shadow.

      My site has limited resources, is slow, doesn’t respond well to Cmnd+R and frequently I can’t Log out. Wes, this is my “face’ in Japan and I need this thing up-n-working. Any comments are appreciated and also, if I need a trained/intelligent eye to fix something, is that you?

      http://www.webpagetest.org/result/140924_8Q_24KK/1/details/

      September 25, 2014 at 12:57 pm #14029
      Wes
      Moderator

        Your site loads perfectly fine on my end. It loaded up instantly.

        I honestly don’t think the issue is theme related. I’ve never had an issue with Legacy on the demo site or any clients sites which is why I don’t think it’s a theme issue. I’d check either the plugins or any other resources you’re using with your site as plugins are also known to slow sites down.

        I’m not sure what the issue may be, it could be anything. It could even be your host. Sometimes host servers go down or slow down temporarily.

        Anyone else having issues loading his site? – http://tomjdolan.com

        September 25, 2014 at 7:18 pm #14035
        tjd
        Customer

          Morning Wes,

          Thanx for yur response. I don’t believe it’s the theme either. Site loads fast here in Tokyo too, but navigation stops after 3 Pages. Turned-off all plugins, cleaned site & Safari cache, opened site, behavior is the same. eNews widget & Header both png taking extremely long time to pull from server according to webpagetest & pingdom. No idea why.

          Wes… it has been suggested I load WP theme 2012 and test the operation w/without plugins. If I do that, will Legacy re-open as it is? I don’t want to lose the work I’ve put in.

          Thank you once again for always being there.
          Tom

          September 25, 2014 at 11:33 pm #14046
          kronos
          Customer

            @tjd Seems to be loading just fine for me. I’d say it took less than a second to load, all I did was click the link. Works everytime I do it.

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