New Optimal Version – Purchased Old Version via StudioPress

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  • May 18, 2016 at 11:49 am #18064
    askdesign
    Customer

      Hi Wes,
      Following up on my original question (see thread #17705) about the new Optimal theme and, specifically, its hamburger menu…

      I saw Haywood’s question regarding the availability of the new Optimal theme through Studio Press if previously purchased there? (see thread #17744). I’m in the same boat, having purchased the Pro Plus with Authority bundle in 2013.

      Where would I send you my receipt for proof of purchase?

      thanks so much, Anne

      May 18, 2016 at 11:56 am #18065
      Wes
      Moderator

        Hi, the Optimal theme wasn’t included in the Pro Plus Package, it was only sold as a separate theme. So if you only purchased StudioPress’ Pro Plus Package, you would have to purchase the Optimal theme separate since it’s not apart of that package. I just wanted to make that clear for other Pro Plus members just in case.

        However, if you did purchase the Optimal theme Separately then you can send us an email through the contact form with your receipt/proof of purchase, and we’ll get you setup.

        May 18, 2016 at 11:58 am #18066
        Wes
        Moderator

          Disregard my previous post, I just realized who you were lol. Give me a sec and I’ll set your account up.

          May 18, 2016 at 12:03 pm #18068
          Wes
          Moderator
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            May 18, 2016 at 12:19 pm #18071
            askdesign
            Customer
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              May 18, 2016 at 12:32 pm #18072
              Wes
              Moderator
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                May 18, 2016 at 12:49 pm #18074
                askdesign
                Customer
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                  May 18, 2016 at 1:05 pm #18076
                  Wes
                  Moderator
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                    May 18, 2016 at 5:00 pm #18081
                    askdesign
                    Customer
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                      May 18, 2016 at 9:08 pm #18084
                      Wes
                      Moderator

                        You’re Welcome!

                        Let me know if you need anything.

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