Optimal Theme & Genesis Responsive Slider

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  • This topic has 6 replies, 2 voices, and was last updated 11 years ago by Wes.
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  • #3382
    timeontask
    Customer

      Hello,

      On our website http://mmsfs360.com/welcome/ everything is working great until we go and view the site in Chrome and Firefox from a Windows 8 computer. The navigation arrows in the slideshow do not show up. I thought it might be a plugin issue but StudioPress sent me to you 馃檪 So not sure if it is a theme issue or a plugin.

      We can view and navigate all over the site from Windows 7 computers, mac computers and even mobile devices but not from Windows 8.

      Thanks!

      #3384
      Wes
      Moderator

        I don’t think this is a theme issue, the plugin has its own files that it relies on to display and function properly….so if it’s not showing up, it could possibly be the plugin itself causing the issue (it could also be a Windows 8 bug as well).

        There is one place in the theme’s style.css file that deals with the arrows, but the only thing it does is slightly move it over a little bit, I doubt that is the reason it won’t show…..but just in case, take a look in your css file around line 2272 for the following code –

        .flex-direction-nav li .prev {
        left: 0 !important;
        }
        .flex-direction-nav li .next {
        right: 0 !important;
        }

        …try removing that code….hit reload (clear your browser cache) and see if that makes a difference. If it doesn’t, then there is definitely something else preventing them from showing up.

        That’s about as much as I can offer since I didn’t create the plugin myself and I don’t have access to Windows 8 just yet (Mac user). If the above suggestion doesn’t work then I’d recommend heading over to the StudioPress Community forums where one of the actual developers of this plugin can offer some assistance since they would know better than I would.

        #3385
        timeontask
        Customer

          Thanks! We will try that first. Appreciate you taking the time.

          #3391
          timeontask
          Customer

            Wanted to say thanks again – that update worked!

            #3393
            Wes
            Moderator

              Great!

              Which update? Removing the code above or something different?

              #3401
              timeontask
              Customer

                Sorry – should have been clearer. Removing the code you mentioned above. That did the trick!

                #3481
                Wes
                Moderator

                  Ok great. If anyone else has a similar issue I’ll direct them to this post.

                  Thanks!

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