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PopUpAlly is not working on Epik Theme

Home › Community Forums › Epik Theme Support › PopUpAlly is not working on Epik Theme

  • This topic has 0 replies, 1 voice, and was last updated 5 years ago by michellepizer.
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  • May 24, 2018 at 11:42 pm #22656
    michellepizer
    Customer

    Hello, I’ve added a onClick popup feature on my clients page using PopUp Ally plugin https://www.michellepizer.com.au/popup-ally. However, it’s not working due to some error on Epik theme footer.

    Please see the bellow the support message

    Hi Cynthia,

    The theme code is missing a specific portion of code from it which controls the footer function and allows other tools code place functions based on that – “wp_footer”. Due to the technicalities of this, the theme developer needs to be involved in coding this into your theme for you as this is an important piece of code that is not present at this time. We are unable to advise on the code needed specifically since it is a custom theme, so the developer of the theme will need to be contacted to have that added in.

    Thank you,
    Erika

    Can you help us fix this as soon as possible as we need this for the site’s GDPR.

    Thank you and looking forward to your response.

    Best Regards,
    Cynthia
    Michelle Pizer VA

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