I have an issue on this page https://www.octb.us/corporate/endorsements/, I forget how to make the first letter of recommendation look the same as the other three. Can you please provide me with the link how to do it, I forget.
I know this has been mentioned many times throughout this forum, but have you tried using the Regenerate Thumbnails Plugin to automatically adjust all of your Thumbnail Images on your site? – https://wordpress.org/plugins/regenerate-thumbnails/
Try that and let us know if it fixes your issue. It’s supposed to adjust the images on your site to match your Theme settings.