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Problem with "responsiveness"

Home › Community Forums › Optimal Theme Support › Problem with "responsiveness"

  • This topic has 6 replies, 2 voices, and was last updated 10 years, 11 months ago by Wes.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 17, 2012 at 3:41 pm #452
    danielshaw
    Customer

    Dear Wes,
    We applied the theme yesterday to one of our sites, however the “responsive” feature didn’t seem to work very well, as half of the widget content on the home page was missing. (meaning you could only see one half of each widget). We tried this several computers, but the result was the same.
    We use “chrome” as our browser.

    Sincerely,

    Daniel
    http://www.dentalholiday.co.uk

    February 17, 2012 at 4:21 pm #453
    Wes
    Moderator

    Can you provide a link so that I can see what your issue is?

    February 20, 2012 at 8:24 am #454
    danielshaw
    Customer

    Hi Wes,
    Thank you for your response, however, as our site is “live” we had to return it to it’s original theme, so there is no link to share.
    I’ll try it again on one of our “less visited” sites and then post the link her for your to have a look.

    February 21, 2012 at 12:46 am #456
    Wes
    Moderator

    Ok, sounds good. Like I said in the email, I’m quite sure its something small that I can easily adjust.

    February 21, 2012 at 5:21 am #458
    danielshaw
    Customer

    Hi Wes, I’ve got another site preview here: http://www.smileclinica.it
    The “responsiveness” doesn’t seem to work and you can probably see that the left-hand widget is missing some of the text, as it doesn’t respond to the width.

    February 21, 2012 at 5:27 am #459
    danielshaw
    Customer

    http://www.smileclinica.it/ as you can probably see text from the widgets is “sliced” on the right hand side in each block, and the site is not “responsive”.

    February 21, 2012 at 5:54 am #465
    Wes
    Moderator

    This actually isn’t an issue with the theme, the theme looks perfectly fine. It’s the plugin that you are using that isn’t setup to be responsive.

    You can try contacting the plugin creators – http://support.slidedeck.com/slidedeck/ to see if they have a responsive version coming soon, or if they have a tutorial of some sort to make it responsive.

    Otherwise you would probably need to hire someone to make this responsive if you want to use this plugin, as it could take some time and quite a bit of code.

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