Responsive Header Plugin not working on Legacy

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  • #4400
    #4404
    Wes
    Moderator

      There isn’t anything within Legacy (or any child theme) that would prevent a plugin from working. It’s just a css file, and functions file.

      Having something in your widget area won’t prevent it from working either.

      I’ve actually tested on a local Legacy install and it seems to work fine. Do you have any other plugins or anything else that could possibly be interfering?

      #4413
      dev77
      Customer

        Thanks for the note. Man, I’ve tried everything and looked everywhere… set permissions, deactivated plugins, reloaded the plugin, took out the header-right text widget… and for the life of me I can’t figure out what the problem. Maybe it has something to do with permissions on their server but the only ones owned by “nobody” is uploads directory. If I knew what “upload” function in the plugin actually did, maybe I could fix the code. I don’t think it actually takes the image and puts it into the uploads folder, but perhaps if it does and the folder is owned by “nobody” maybe that is an issue? But I doubt it. Very strange. If you have any other clues for me to look at, please let me know.

        #4423
        Wes
        Moderator

          Yeah I have no idea what it could be….I usually just add my logos in manually (without any plugins). If you don’t mind waiting, I’ll have a tutorial that will show how to add a logo and make it responsive, for Genesis very soon. Hopefully within the next day or two.

          #4429
          dev77
          Customer

            Sure, I can wait. Actually I have no choice since I can’t get it to work on this other site. It is strange. I click the plugin’s upload button and it takes me to the media loader asking me to choose an image… standard WP stuff. The plugin substitues “I want this as a logo’ next to a button, but when pressed all I do is go back to the plugin’s page… nothing is uploaded. And yet the media uploader works fine when not using the plugin interface.

            I spent part of the day reading the code of the plugin but without a strong foundation in WP’s functions and classes, it was no help… I didn’t see anything that jumped out at me.

            I’m looking forward to whatever tutorial you come up with because I am not a big fan of WP plugins, but sometimes you gotta use ’em. (I found a nice slider this weekend called Soliloquy which I’m testing on our site (http://www.newmediawebsitedesign.com) with Optimal… has a number of features that I wish the Genesis Responsive Slider plugin had.)

            Please post here when the tutorial is done so I will be alerted.

            Thanks again.

            #4442
            Wes
            Moderator

              I’ll try and remember. I get a lot of posts here in the forum so theres a chance I may forget…..if I do, you can just check here – https://appfinite.com/tutorials/ on the tutorials page from the top menu.

              #4455
              dev77
              Customer

                SOLVED!

                Who is the dumbest web guy on the planet? I’m raising my hand here! Nick wrote me and said to simply paste in the URL of the logo-graphic (from Media Lib) and click “save.” Worked just fine. I never would have thought about bypassing the WP Thickbox media loader logic. I figured that it did something special to the graphic. It doesn’t. It just finds the URL… which anyone can get from the Media Library!

                Man, am I stupid or what?

                (Oh, he said the issue might be a javascript conflict between his plugin and the theme.)

                Thanks, Nick. You da man!! (And I’m the idiot!)

                #4465
                Wes
                Moderator

                  Haha, no problem. Glad we figured it out 馃檪

                  I’ll keep this in mind just in case someone has a similar issue.

                  “(Oh, he said the issue might be a javascript conflict between his plugin and the theme.)”

                  Which issue are you referring to? Is this a different issue or the original issue? Because there isn’t any javascript within the theme.

                  #4473
                  dev77
                  Customer

                    I don’t know what issue he is referring to. When I asked him to explain he just said quote: “It could also be something added to the theme.” I don’t know how that relates to javascript or maybe he meant that there is something else in the theme that was causing the problem. I didn’t follow up on it since his workaround was effective.

                    #4476
                    Wes
                    Moderator

                      Yeah maybe he was thinking of another theme or something. Oh well, glad its working.

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