Simple Social Icons not working correctly

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  • #20291
    Pwedgar
    Customer

      Hi – Love the Aspire Pro theme, quick question please:

      I installed the plugin from StudioPress – Simple Social Icons – and using the widget menu in WordPress site manager I dragged the widget into the Front Page “Footer 3” content area for the Aspire Pro theme. I then customized it with social details and hit save. On my website (www.strategicqualitysolutions.com), which is in progress, I can see the raw icons, but they do not work, the hover is not active and there are no options to make them look as they appear in the demo in terms of style.

      Can you please advise me how to make them function and how to customize them to be the same as the demo site icons. I appreciate your time in answering.

      Best,

      Phillip

      #20292
      Andykev
      Customer

        I just visited your website and all three social icons take you to your external links….FB, Linkdin, and Twitter.

        Did you clear your cache? Chrome cache?

        #20293
        Andykev
        Customer

          Here is the code area to change the color of the icon background:

          .simple-social-icons ul li a, .simple-social-icons ul li a:hover, .simple-social-icons ul li a:focus {
              background-color: #7343ef !important;
              border-radius: 4px;
              color: #ffffff !important;
              border: 0px #ffffff solid !important;
              font-size: 20px;
              padding: 10px;
          }

          The blue (as I did in the above, make them “pop out” in the footer. Just a preference I have. You can use any contrast color, like light grey by using a different color in the “background-color” section.

          #20295
          Wes
          Moderator

            @Pwedgar That’s weird, the links don’t seem to be clickable for me either. The plugin works fine on my own site as well as the demo, but your links aren’t working for some reason. I’ll need to look into it to see why it’s not working on your site.


            @Andykev
            The links still work on your end? What browser are you using?

            #20296
            Wes
            Moderator

              @pwedgar Is it possible to create a temporary login so I can take a quick look? Maybe I can find out what’s causing the issue by looking at your Widgets/Admin.

              #20297
              Andykev
              Customer

                Wes, YES the links (all three) are fully functional. I am on CHROME. I will try it on Firefox…

                Yep works on Firefox also. I am on Widows 10 also.

                In MS Edge browser, FB link will not click…Linkd In and Twitter are functional.

                In IE browser…all three work.

                Weird..!

                #20304
                Andykev
                Customer

                  Update: Now the icons WILL NOT work! Changed computers. Worked without issue on my laptop and switching to desktop, the icons are static.

                  However, as soon as I launch “inspect element” to view code, the icons begin to work. Closing the “inspect element” tool then the icons no longer work.

                  Maybe an issue with the .js fade up? Not sure.

                  #20307
                  Pwedgar
                  Customer

                    Thanks for all the replies here. I am using Chrome and testing on Safari on a different computer, the Safari computer does have the icons working as intended, but not Chrome, for me anyways.

                    I can create a temp login, I will do that shortly and private reply with the details Wes, I appreciate you taking a look.

                    Best,

                    Phillip

                    #20308
                    Pwedgar
                    Customer
                      This reply has been marked as private.
                      #20309
                      Pwedgar
                      Customer

                        @wes – I created a temp login and sent it via private reply – let me know if you don’t see it.

                        Thanks,

                        Phillip

                        #20310
                        Pwedgar
                        Customer

                          All – I have noticed one more thing, the social icons do work for me on both computers and browsers only in the sub pages and blog pages, not on the front page. Hope that helps some.

                          #20321
                          Pwedgar
                          Customer

                            Hi @Wes – by chance were you able to take a look, as they are still not working and I am not sure what else to do. Thanks.

                            Phillip

                            #20322
                            Wes
                            Moderator

                              Yep I’m just now getting back to it…I’ve been working on other Customer/Client sites as well.

                              I do have a fix for this, but first – Do you plan to add more widgets or content on the homepage? If so, that will instantly fix it. If you plan to leave it exactly as it is with just the 1 background image and then the 3 footer widgets then we’ll have to make a small adjustment. Before I make any adjustments I’ll wait on your reply first. Just let me know how you plan to have the homepage setup.

                              #20326
                              Pwedgar
                              Customer

                                @Wes thank you very much, greatly appreciated. I do plan to add the section with the mailing list sign up once I enable it on the mailing list vendor side, as I like the join option being overlaid. I believe that is “section 2?”

                                I would also be interested to know what the solution is, just in case I change it in the future. Thanks again for your support.

                                Best,

                                Phillip

                                #20334
                                Wes
                                Moderator

                                  Hopefully I can explain this without making it sound too difficult. Basically there’s Javascript code that works on the Homepage to make the first Front Page 1 widget/Image area scale/adjust and fit the entire screen. As you adjust the browser size and look at the height of this widget area, you’ll notice the height ratio adjusts (in the code). The height can show up around 950+ px depending on the browser size. Once that happens, if the height exceeds beyond where the social media links are currently located, then they won’t be clickable. Think of it as a hidden invisible layer that covers from the very top of the Front Page 1 all the way down to just under the widget area (about 950px+ from top to bottom).

                                  Look at where you see the Blue Background – http://i.imgur.com/RwIEIeA.png

                                  Everywhere you see blue is what the Front Page 1 widget covers when the Javascript is active.

                                  When you disable the javascript and manually add Padding to the top and bottom (which means it won’t adjust to the screen, it’s a fixed size) this is what it looks like – http://i.imgur.com/CrXqQUi.png

                                  In the second image, the links are clickable because there’s no hidden layer on top of them.

                                  You can remove the javascript by commenting out or removing the home.js link in the front-page.php file….or you can remove the fp1 class in the front-page-1 widget area in the front-page.php file to get rid of the javascript.

                                  Other users haven’t ran into this issue because they are most likely using more than 1 widget on the homepage. So if you want to fix this without messing with any of the code then you can simply add another widget to the homepage and it should fix itself.

                                  #20341
                                  Pwedgar
                                  Customer

                                    @Wes – makes sense completely, thanks a ton. I will add a new widget and go from there.

                                    Thanks!

                                    #20352
                                    Wes
                                    Moderator

                                      You’re Welcome! Make sure and send me a link once you get the site completed. We can add it to the showcase/forum and share it on Social Media.

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