Theme Bug? On Mobile Dropdown Submenu Goes Off Screen

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  • August 14, 2013 at 10:51 pm #6544
    falseflag
    Customer

      Hi

      I have been developing for a client and noticed that the submenu goes completely off screen when you hit it up on mobile.

      This is clearly a theme bug as it is advertised as mobile responsive.

      How can this be fixed?

      Thanks
      FF

      August 14, 2013 at 10:56 pm #6545
      scooby
      Customer

        I doubt it’s a bug with the theme because I’m using it myself and it’s working fine. If you’ve customized the css then maybe there is an error in your code somewhere…

        What version of Legacy and Genesis are you using?

        Please post a link to your site as we would need it in order to see what’s going on.

        August 14, 2013 at 11:08 pm #6546
        falseflag
        Customer

          Hi

          No custom css… straight oob install.

          You can see it here. http://14ue.com/

          Try looking at the page in regular full size browser and resize that browser to 320 wide x 800 tall
          (which is close to typical for most smartphone sizes)

          The drop down menu works great for level 1 but any more go off screen in smart phone resolutions.

          Thanks for looking

          August 14, 2013 at 11:42 pm #6549
          scooby
          Customer

            My mistake I thought you were referring to the Secondary Menu.

            But this is actually how all Genesis themes function when using Sub Menus that expand beyond the width of the mobile browser. I still wouldn’t consider this a bug since all you would have to do is open up the menu, and then drag/slide the site over to see the submenu. I believe this is the intention with the Genesis Framework. You can see the in Genesis Demo – http://genesisframework.com that the same thing occurs.

            Any other time the site can’t be dragged over to the left or right since it’s responsive and will already be adjusted to fit your screen, but once you open a submenu your phone’s browser will allow you to move the site to the left in order to see whats on the right. Does that make sense?

            I just checked your site on my phone and it looks fine, even with the submenu expanding beyond the screen. I’m sure most of your visitors will automatically know to drag the site over when they see a menu expand.

            August 14, 2013 at 11:44 pm #6550
            scooby
            Customer

              Also, just to let you know, there is a newer updated version of this theme (version 1.3). It’s designed for Genesis 2.0/HTML5 You could probably just replace your current theme with the new one since you haven’t added any custom code.

              August 15, 2013 at 12:23 am #6552
              falseflag
              Customer

                Hi

                I have installed the latest version as recommended.

                Thanks for your input although in reality most general users (ie low tech)
                would see that as broken site functionality which isn’t professional.

                I went to the genesis framework page in my browser and I see that it too looks wrong
                and is unreadable on smaller screens as the nav bar only breaks visibly to the downside
                and across ways again it is not clearly visible reducing user experience.

                This is an annoying development that needs to be fixed somewhere.

                I may have to look at taking this to the genesis crew if the parent theme
                is what decides how the css is displayed in the child.

                So far for me this isn’t solved.

                Thanks for your help anyway.

                FF

                August 17, 2013 at 1:03 pm #6612
                scooby
                Customer

                  I still don’t think its a major issue, and I’m guessing StudioPress doesn’t either or they would have changed it along time ago. But, that definitely doesn’t mean you have to keep it that way if you don’t like it. You could try and add your own custom css to make each sub menu expand vertically. Of course you’ll need to know css in order to do this. If not, then I’d just hire one of the developers around here to do it for you.

                  Hope that helps.

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