YouTube Block Not Working

Homepage › Community Forums › Aspire Theme Support › YouTube Block Not Working

Tagged: , , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 3, 2019 at 10:46 am #23301
    thejamespierce
    Customer

      Hi,

      The YouTube block doesn’t work. Here’s how I add it to the blog post:
      https://postimg.cc/9rMVfxWD

      And it doesn’t show live on my page:
      https://postimg.cc/21QHNDPh

      How to fix it?

      July 6, 2019 at 5:51 am #23304
      Wes
      Moderator

        Let me take a look at this and see what I come up with.

        July 8, 2019 at 2:43 pm #23305
        Wes
        Moderator

          It seems to be working for me. I’m not sure why it’s not showing on your end. Can you tell me what version of Aspire you’re running? Are you running the latest version of WordPress and Genesis?

          Did you want to create a temporary login so I can try and upload one myself?

          July 12, 2019 at 12:16 pm #23308
          thejamespierce
          Customer

            Hi Wes, thank you for your answer.

            I’m running WordPress 5.2.2. It says it’s the latest version.

            How do I check the Genesis & Aspire versions? (However, it doesn’t show me any available updates – so I assume it must be the latest version.)

            July 13, 2019 at 9:12 am #23309
            Wes
            Moderator

              The Aspire version can be checked by clicking the Theme Details on the Appearance page….or you can look at the style.css file. Same thing for the Genesis Framework. You should be able to hover over the theme and the Theme Details text will appear (click for the theme info).

              If you need me to login and try it on your site just let me know.

              August 13, 2019 at 5:24 pm #23325
              thejamespierce
              Customer

                Hi Wes, after weeks of being stuck on this, I finally figured it out and I thought I’d let you know.

                It was a particular plugin that made the site crash as well as block all YouTube videos. The moment I de-activated it, everything worked again flawlessly.

                The plugin causing the problem is called: GDPR Cookie Consent (by Webtoffee)

              • Author
                Posts
              Viewing 6 posts - 1 through 6 (of 6 total)
              • You must be logged in to reply to this topic.