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Hi team, I bought Epik theme years ago from studiopress and it was expected to have updates. Could you share with me where the theme updates are? Thank you
Thank you Wes, love doing business with you. I will purchase additional themes.
Hello Iโm in the same situation like John. I bought your theme some years ago but I cannot use it. Please let me know if I can have the new version of it. I cannot find it on my StudioPress account.
Please let me know I loved this theme and would like to use it
Thank you
@Italy Photography Productions
Please send an email through the Contact form with your Transaction ID/Copy of your receipt. You should be able to find this info in your StudioPress account (invoice).
Then once we verify your Transaction ID/Purchase we can setup your account so youโll have access to the latest versions.
Hello Wes, thank you for your reply. I just sent you the requested information by contact form on your site.
Let me know if you need to receive them trough this form.
Thank you
Elio
Hi Wes, any news about my themes?
MAny thanks ๐
Hi Wes,
do you have any news regarding access to themes purchased from studiopress? I would like to use them and am waiting for instructions to download them.
Thanks again
Let me double check, I thought I added the updates to your account about a week ago.
One sec
Looks like there were 2 different emails that you used, and it must have sent it to your old one I guess. I will update it with the one attached to your account currently.
Let me know if you receive it
Thank you Wes,
I just received a payment receipt for Legacy not Epik’s.
Thanks
Check your Account here – https://appfinite.com/my-account/ then click “Downloads” and let me know if it shows up.
You can access this by clicking “My Account” in the bottom menu of the site.
Thank you,
I can just see
Legacy โ Never LEGACY 1.4.1
Epik โ Never EPIK 1.5 (OLD)
Epik โ Never EPIK 2.0 NEW!
Epik โ Never EPIK COLLECTIONS PLUGIN
Epik โ Never GENESIS FRAMEWORK
Is Legacy 2.0 showing up now?
Just this
Epik โ Never EPIK 1.5 (OLD)
Epik โ Never EPIK 2.0 NEW!
Epik โ Never EPIK COLLECTIONS PLUGIN
Epik โ Never GENESIS FRAMEWORK
Ah, I figured it out. Same issue as above – https://appfinite.com/topic/epik-theme-update-2/#post-24964
Your account was originally setup in 2014 so the system wasn’t giving you access to the latest download/update since it’s been more than a year. (We added annual updates/support a long time ago)
It should be added to your account now.
Morning Wes,
everything seems to be working fine now!
This is what I see in my personal area.
Can you confirm that everything is ok?
Thank you very much
Legacy โ Never LEGACY 1.4.1
Legacy โ Never LEGACY 2.0 NEW!
Epik โ Never EPIK 1.5 (OLD)
Epik โ Never EPIK 2.0 NEW!
Epik โ Never EPIK COLLECTIONS PLUGIN
Epik โ Never GENESIS FRAMEWORK
Yep that’s it! Glad everything is working now.