Missing Footer 4 Widget Area

Homepage Community Forums Legacy Theme Support Missing Footer 4 Widget Area

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  • #11195
    thecre8tivediva
    Customer

      Hi Wes, my client purchased Legacy a few days ago and I also have it as well. We have installed it and there’s only 3 footer widgets and not 4 in the widget area – http://awesomescreenshot.com/06b2gqd207. I’ve looked at the CSS and the 4th is there and I looked in the functions.php and 4 is also selected in the appropriate area. I cannot for the life of me see why it’s not appear in the Widgets.

      #11196
      Wes
      Moderator

        Did you make any changes to the functions file? It should be registered in the functions file right above the widget section.

        #11197
        Wes
        Moderator

          Also check to see if they have any Genesis plugins that add code to the theme. That could be what it is if the proper code is already in the functions file. I’ve seen a user in the past with a plugin that overwrote the theme code.

          #11198
          thecre8tivediva
          Customer

            No. It’s a fresh install. Here’s a screenshot of the CSS – http://awesomescreenshot.com/0eb2gr6n37. Here’s one of the functions – http://awesomescreenshot.com/0512gr6s57. What I’ll do is wait until I move it to their LIVE site. He cloned his site so we could switch to the HTML5 theme. If I have the same issue once it’s moved I’ll post back here. I thought this might be easy to fix.

            #11199
            Wes
            Moderator

              Yeah I’ve never seen that happen before.

              If you need me to login and take a quick look I can….just let me know.

              #11200
              thecre8tivediva
              Customer

                So I just went to my testing site, activated it and the 4th widget is there. So there must be something that was already in his theme that’s blocking it. We are switching from Lifestyle 1 to Legacy, so I just look line by line. I have another request I’ll post separately. Thanks Wes.

                #11217
                Wes
                Moderator

                  Ok, thanks for keeping me updated!

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