Mobil Menu not showing

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  • September 3, 2015 at 10:34 am #16353
    tlctara
    Customer

      Can you advise why mobile menu is not functioning on this site:
      http:/hiltonheadcounseling.com?

      Thanks

      September 5, 2015 at 10:45 pm #16363
      scooby
      Customer

        Hi, I don’t see a Menu. Did you remove it, or are you referring to something else?

        Where is it located exactly?

        September 5, 2015 at 11:15 pm #16366
        tlctara
        Customer

          Sorry – I put it back – and it is not working on mobile (the mobile menu icon isn’t there – the full menu is showing instead on my phone)
          Thanks
          http://hiltonheadcounseling.com/

          September 6, 2015 at 12:56 am #16367
          Andykev
          Customer

            Is ALL of your original CSS still there? Inspecting Element on your page looks like some of the @media part is missing.

            If you have not changed (or eliminated) the original css the menu should trigger to the “hamburger” icon when you get to a certain screen resolution (767px) or below.

            September 6, 2015 at 10:15 am #16368
            tlctara
            Customer

              Yes, even when I activate the original Epik theme the mobile menu does not
              show (I currently have that activated).
              Is 1.4 the most recent version? If I need an update, how do I get that?

              September 6, 2015 at 7:22 pm #16374
              scooby
              Customer

                What version of Epik are you using? The version of the theme you’re using could be what it is. I know they’ve always added updates to theme and I believe they added an update a long time ago that added that particular feature.

                If you haven’t added any modifications to your theme files, then you can definitely download the most recent version and upgrade and see if that fixes it (it should). If it doesn’t, just let any of us know.

                September 9, 2015 at 10:38 pm #16376
                tlctara
                Customer

                  As noted in my reply above, I am using version 1.4 of Epik. How can I access the most recent version?

                  September 9, 2015 at 10:38 pm #16377
                  Eric
                  Customer

                    @tlctara Hi, in the future can you please not upload and link to the Entire theme files of the theme directly. Non-Paying users will see it and download it which isn’t fair to those who actually paid for it (such as yourself) 🙂

                    Anyways, I can definitely assist if you’re still having any issues with your menu. There was no response from you in a couple days so I wasn’t sure if you got it working or not. If you haven’t I can definitely assist 🙂

                    I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com

                    September 9, 2015 at 10:41 pm #16378
                    Eric
                    Customer

                      @tlctara AH! Somehow we replied at the same time! Where did you purchase the theme from? If you purchased from StuioPress, then you can download it from your account. If you purchased from here (Appfinite) then you can download it from here – https://appfinite.com/my-account

                      I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com

                      September 9, 2015 at 10:54 pm #16381
                      tlctara
                      Customer

                        Thanks! That did the trick – forgot I had purchased through Studio Press. I downloaded and updated and that fixed it.

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