Author

Posts
February 25, 2013 at 2:52 am #2927
rasolis
Customer
I placed the custom menu widget in the header right area and selected my menu. It won’t show up. Please advise.

http://www.koomohost.com

Note: I’m a Genesis user since 2009. Sorry I’m putting in a few tickets today. 🙂

Anthony
February 25, 2013 at 11:08 am #2932
Eric
Customer
I would need a little bit more info to know what the issue is. If you’ve created a menu, labeled it, and then added it in your header right area it should work fine. That’s the way the demo is setup.

I looked at your site and didn’t see any header widgets. Try reloading your widgets page, and check to see if the widget is there…..if not, then that could be the reason why it didn’t show up. Just re-add the widget and it should work.

I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com
February 25, 2013 at 11:58 am #2934
rasolis
Customer
Nope – doesn’t work. I’ve been using Genesis and a developer since 2009. I’m familiar with how it all works. 🙂

I actually have the custom-menu widget in place when you visit the site. A work around is I put my menu in the secondary menu to show up on top, but I want it placed across to the right of the logo, like the Ally demo.

Thanks, appreciate the help.

– Anthony
February 25, 2013 at 12:23 pm #2936
Eric
Customer
There’s not much I can really tell you since I don’t have enough details on whats going on. I would definitely need more info since I have no idea what your settings are in your admin/backend.

If you can create a temporary login, I can go in and take a quick look to see what the issue could possibly be. I’m sure it’s something simple.

I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com
February 25, 2013 at 12:25 pm #2937
rasolis
Customer
Sure. Where can I send the info? I don’t want to post here.
February 25, 2013 at 2:21 pm #2938
rasolis
Customer
I believe it’s related to my hook in see the screen shot here http://awesomescreenshot.com/011z36815

I couldn’t figure out how to resize my logo, so I did what came natural, did a hook. 🙂

Thanks again.

Anthony
February 25, 2013 at 11:11 pm #2942
Eric
Customer
You can send it to the contact form, addressed to Eric.

I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com
February 26, 2013 at 1:43 pm #2949
rasolis
Customer
Hi Eric – the problem is in the Simple Hooks – I’m breakin’ Genesis with my code in the hook:

<div align=”left”>

<a href=”http://www.koomohost.com”>

<img src=”http://www.koomohost.com/wp-content/uploads/2013/02/khost-header-stk.png” width=”150″ height=”87″ alt=”Koomohost”></a>

</div>
If I don’t use the hook, how would I accomplish the same thing to resize the logo? I can’t seem to make any progress with WP’s upload header feature.

Thanks!
February 26, 2013 at 1:43 pm #2950
rasolis
Customer
Should I repost as a new questions?
February 26, 2013 at 9:55 pm #2953
Eric
Customer
Are you saying, if you don’t use the Simple Hooks, then the menu shows up?

If so, and you just need to upload a header image, first you’ll need to figure out the exact size of your image, then look in your functions.php file and change the sizes to match the size of your image……then upload your image using the WP uploader and it should upload fine without having to crop or scale anything.

Let me know if that fixes the issue.

BTW Yes we usually ask everyone to create separate topics for each question. This helps us keep everything organized.

I create awesome sites for awesome people! Contact me if interested – ericsanchez1585@gmail.com
February 27, 2013 at 10:33 pm #2969
rasolis
Customer
Thanks Eric, for your patience. That’s what I thought but … I’m very excited to be sportin’ a new theme that adds a professional image to our company. Great work Wes and support Eric.
February 27, 2013 at 11:11 pm #2973
Wes
Moderator
Hello @rasolis,

Thanks for your kind words! I’m glad you’re enjoying our themes.

Were you able to get those issues resolved? Or did you need one of us to log in and take a look at anything?
February 27, 2013 at 11:19 pm #2974
rasolis
Customer
Everything is good! Take a look http://www.koomohost.com – I’ve been using Genesis since the beginning but tried to use another premium theme for Koomohost. All I have to say is I’m glad I’m back and found Appfinite. Your themes are crisp, clean, great spacing (typography) and symmetrical!! Not only that, but it’s well coded and help our get our site pageload time down to .89 seconds to 2.5.

I will be back because I have another site to build. You can see all my company services at http://www.readimedia.com

Til next time! 🙂
February 27, 2013 at 11:28 pm #2975
Wes
Moderator
Awesome! Thats good to hear!

I just checked out your site/portfolio, you are definitely doing a good job. Keep up the good work.

If you need anything else, just let us know
Author

Posts

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.

Navigation Menu