• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
Appfinite

Appfinite

Premium WordPress Themes for The Genesis Framework

  • Themes
  • Blog
  • Tutorials and Resources
  • Forums
  • Contact Us

Text Tab?

Home › Community Forums › Aspire Theme Support › Text Tab?

  • This topic has 4 replies, 2 voices, and was last updated 5 years ago by erinok.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 22, 2018 at 12:57 pm #22324
    erinok
    Customer

    Hello! For some reason we are suddenly no longer able to access our TEXT tab in the visual editor. Is there a recent update / issue that could be causing this? We need to add a video, and usually do so in the Text tab… Thank you!

    January 22, 2018 at 5:52 pm #22326
    Wes
    Moderator

    No the Theme itself doesn’t control or have a way to affect that part of the Admin/Editor, so I would say it must be something external causing that issue.

    I took a screenshot of the demo to make sure – https://i.imgur.com/KCZcIMA.png

    It could be another plugin, or perhaps a faulty WP/Genesis installation. See if you can re-install WordPress using the option on the Updates page. If that doesn’t fix then try temporarily disabling some plugins to see if that does something.

    January 22, 2018 at 6:16 pm #22327
    erinok
    Customer

    Thank you Wes, will do!

    January 31, 2018 at 12:05 am #22351
    Wes
    Moderator

    Just checking to see if you figured out what it was?

    January 31, 2018 at 5:08 pm #22372
    erinok
    Customer
    This reply has been marked as private.
  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Primary Sidebar

Search Forums

Affiliate Program

Looking to earn some money? Join our Affiliate program and earn 35% of every sale you refer. Top referrers earn 40-50%.

Join Now →

The Genesis Framework

All of our themes are designed for the Genesis Framework. You will need to purchase Genesis in order to use any of our themes.

Purchase Genesis

Hire a Web Developer

Need help setting up or customizing your website?

Contact Us →

Search Full Site

  • Buy Genesis!
  • Shopping Cart
  • Themes
  • My Account
  • Support Forums
  • Tutorials and Resources
  • Privacy Policy
  • Contact Us
  • Follow Us on Twitter

Copyright © 2023 · Appfinite · Built With The Genesis Framework