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Hello! For some reason we are suddenly no longer able to access our TEXT tab in the visual editor. Is there a recent update / issue that could be causing this? We need to add a video, and usually do so in the Text tab… Thank you!
No the Theme itself doesn’t control or have a way to affect that part of the Admin/Editor, so I would say it must be something external causing that issue.
I took a screenshot of the demo to make sure – https://i.imgur.com/KCZcIMA.png
It could be another plugin, or perhaps a faulty WP/Genesis installation. See if you can re-install WordPress using the option on the Updates page. If that doesn’t fix then try temporarily disabling some plugins to see if that does something.
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